| Issue ID | 845380 |
| Internal NHTSA # | 10383893 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2006 |
| File date | 10/02/11 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I'm the owner of a 2006 mercedes benz ml350 4matic, currently at 58,645 miles with outside extended warranty until 2013. Recently i had the heated seat turned on which i started the car and after about 2 minutes i smelled a burning smell coming from inside the cabin and then started seeing smoke coming from the left side of the driver side seat bolster around the waist area. I found a hole burnt the size of a nickel and smoke was coming out from it. It was bright red as i could see inside the hole i immediately turned off the heat seat and slowly the burning went away. I took my car to a mercedes benz dealer the next and they denied that there is no heating element in that part of the seat and refused to cover under outside warranty. At the dealership i did try to turn the heated seat on but no smoke was coming out so i wasn't able to proof the seating element was actually causing the problem. But i read numerous incidents online with the same exact problem. |
| Vehicle Mileage at Failure | 57940 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKLYN, NY |
| VIN pattern | 4JGBB86EX6AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |